Terms & Conditions
The cancellation of the travel agreement by the traveler must be done in writing or by email. For the cancellation of a package trip, we will charge the following amounts, which will be recovered from the applicant of the trip:
24 hours after the booking form has been sent and at least 56 days before the trip, the cancellation costs are 20% of the total travel cost with a minimum of € 50.
From 29 to 55 days before the departure date of the trip, the client is liable for a fee of 40% of the total travel cost, with a minimum of € 50.
From 14 to 28 days before the departure date of the trip, the client is liable for a fee of 70% of the total travel cost, with a minimum of € 50.
From 8 to 13 days before the departure date of the trip, Wandering East will charge 90% of the total travel cost. From 7 days before departure and also during the trip: 100% of the total travel cost will be charged.
If the traveler wishes to make changes to the trip after booking, this is possible. Wandering East will assess the possibilities in consultation with the traveler. For this service, Wandering East will charge a change fee of €27 per booking. In addition to these change fees, there may also be cancellation costs incurred.
Our travel proposals are valid for 14 days. For quotes that have a longer duration, we reserve the right to adjust the total travel cost.
Booking with Wandering East is done by filling out a booking form on our website. After booking, the trip will be reserved and the booking documents will be sent to you via email. In case a particular component or hotel is not available, we will propose an alternative. Please note that there may be additional costs associated with this.
The deposit for the booking is 25% of the total travel cost. We request that you make the deposit within 10 days of receiving the invoice. The remaining payment is due 8 weeks before departure. If you book less than 8 weeks before departure, the deposit is forfeited, and the entire travel cost must be paid immediately. All our prices include VAT. The reservation costs are €25 per person, with a maximum of €75 per booking.
It is your responsibility to ensure that you have a valid passport and any necessary visas when departing and during the trip. Additionally, it’s important to verify in a timely manner if the information you previously obtained remains accurate. Travelers are personally responsible for obtaining medical information from vaccination clinics, tropical institutes, public health services, or their healthcare provider. Therefore, it’s essential not to rely solely on the information provided on our website. All travelers must also ensure that they obtain the required vaccination in advance of the trip. To safeguard our travelers, we require all of them to have travel insurance that includes medical coverage.